VisualScript Webinar Recording:

ITSM Reporting Best Practices for Jira Service Desk

This webinar was recorded live April 29th, 2020.

Watch this recording to learn about:

- An overview of reporting best practices for Jira Service Desk
- Example reports that will change how you present performance KPIs and retrospectives including health gauges, ticket activity, capacity flow, SLA breaches, problem and incident timelines
- A demo of making a stakeholder dashboard for data-driven decision making