VisualScript Webinar Recording:

ITSM Reporting Best Practices for Jira Service Desk

This webinar was recorded live April 29th, 2020.

Watch this recording to learn about:

- An overview of reporting best practices for Jira Service Desk
- Example reports that will change how you present performance KPIs and retrospectives including health gauges, ticket activity, capacity flow, SLA breaches, problem and incident timelines
- A demo of making a stakeholder dashboard for data-driven decision making

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Did you enjoy that webinar? VisualScript's strength lies in the ability to customize any of the built-in reports. We'd like to invite you to join our special Proof-of-Concept program to help you diagnose your existing reporting gaps and to develop a custom solution. This program includes an extended evaluation and one-on-one collaboration with one of our developers to implement a dashboard of relevant reports.

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