Visualizing Arm IT's Program Boards using ScriptRunner and VisualScript

The large scale Program Increment (PI) Planning events held in Arm IT presented unique challenges for the group when they tried to maintain visibility of the outputs and outcomes once the planning event was over. It was proving increasingly difficult to monitor the agreed plan through the PI using physical planning boards alone.

The internal expertise of Arm's IT Delivery Management Office (IT DMO), Adaptavist consultants, ScriptRunner, and VisualScript Studio combined to create a powerful solution to digitize the physical Program Boards that are being used across Arm IT.

Arm IT has undergone a multi-year agile transformation with a globally distributed workforce. This transformation started with recognizing they were too slow to deliver, held back in part by their legacy processes.

To better support the execution of Arm's strategy, they recognized that they needed to become more productive, flexible (agile!) and scalable.

Arm IT used the Scaled Agile Framework for Enterprises (SAFe®) to help their agile transformation, adapting it to their needs. A key event within SAFe is PI Planning. In Arm IT, this involves multiple Agile Release Trains (ARTs) all meeting simultaneously in Cambridge to plan once a quarter.

Amongst other things, PI Planning requires synchronizing globally distributed teams onto the same Sprint cadence, and the identification and agreement of critical dependencies. This enables a greater understanding of the overall risk to delivery of PI commitments developed during the two-day planning event.

One of the tools that visualizes dependencies through the planning event is the Program Board. Building each ART Program Board requires considerable effort during the already busy PI Planning event, with string and post it notes being used. While these boards are a great way to visualize commitment, dependencies and risk during the planning meeting in Cambridge, they go out of date quickly and require further effort to maintain. Added to which a number of people in each ART, are not necessarily Cambridge based staff.

Leveraging Adaptavist's expertise in ScriptRunner, and the visualization power of VisualScript, Arm IT was able to create truly digital Program Boards.

These new digital Program Boards visualize the planned and fixed versions of features for each ART participating in the PI. For each feature, the team sets a planned and fixed (forecast) version estimating when the feature is due to be delivered within the PI. ScriptRunner and VisualScript Studio use these fields to organize the features on the digital Program Boards.

Using standard Jira linkages, any stakeholder can quickly see the dependencies between features at a glance. This allows the IT Product Delivery leadership team, Product Teams, and customers within the business to see straight away if a predecessor feature occurs in a later Sprint, highlighting the dependency in orange. Other benefits include the ability to track the delta between planned and forecast delivery, and color coding of features to indicate risk to delivery, all from one dashboard.